Privacy policy

data protection and cookies

VAZIVA attaches the utmost importance to the protection of the personal data and privacy of its beneficiaries as well as of any person who accesses its websites.

This Privacy and Cookie Policy ("Policy") describes what types of personal data about you may be processed by VAZIVA and its possible subcontractors or partners.

All operations on your personal data are carried out in compliance with the regulations in force and in particular with Law No. 78-17 "Informatique et Libertés" of January 6, 1978, as amended, and Regulation No. 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data ("Regulation"),

The user of the Site acknowledges that he/she has read and accepted this Policy at the same time as he/she has accepted the General Terms of Use of the Site. If the user disagrees with these terms, the user is free not to use the Sites and not to provide any personal data.


"Personal data" - any information relating to a natural person who is identified or can be identified, directly or indirectly, by reference to an identification number or to one or more elements that are specific to him.

"Processing of personal data" - any operation or set of operations, whether or not carried out by automated means and applied to data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

"Controller" - the natural or legal person, public authority, department or other body which, alone or jointly with others, collects and processes personal data;

"Recipients" - the natural or legal person, public authority, service or other body that receives disclosure of personal data, whether or not it is a third party.

"Authorized third party" - a natural or legal person, public authority, service or body, placed under the direct authority of the controller or processor, who are authorized to process personal data;


VAZIVA carries out an activity within the meaning of Law No. 2004-575 of June 21, 2004 for confidence in the digital economy.

The purpose of this personal data protection policy (hereinafter the "Policy") is to inform Data Subjects of how their personal data is collected and processed by VAZIVA.


Personal data are collected by VAZIVA, whose registered office is located at CARRE SUFFREN, 31-35 RUE DE LA FEDERATION, 75015 PARIS, SIREN number 817 609 266, represented by Mr. Patrick BERTHE, in his capacity as President.

Data Protection Officer (DPO): Mr. Guillaume-Alexandre PITHIOUD

The information collected in the questionnaire is recorded in a computerized file by the Data Protection Officer (DPO). The legal basis for the processing is that required for the holding of a payment card.

The data marked with a "*" is used to identify the customer.

The data marked with an asterisk in the questionnaire must be provided. Otherwise, the registration will not be successful.

The data collected will be communicated to the following recipients only: the acceptance network, the bank processor and the partner companies useful to deliver the service.

They are kept for five (5) years unless you renounce the services offered and request the deletion of the data from the DPO. You may at any time access your data, rectify it, request its deletion or exercise your right to limit the processing of your data.

The data is kept for five (5) years unless you waive the services offered and request deletion of the data from the DPO.

Pour exercer ces droits ou pour toute question sur le traitement de vos données dans ce dispositif, vous pouvez contacter à l’adresse indiquée ou par mail à l'adresse suivante : .

If you feel, after contacting us, that your "Data Protection" rights are not being respected, you can send a complaint to the CNIL by indicating the number DPO-72128.


In the context of the operation of its website, VAZIVA collects data about you. This data is processed in accordance with the purposes provided for at the time of collection, some information being mandatory and others optional, indicated by the asterisk (*) in the collection forms.

a) Purposes

These processing operations are essential for the following purposes:

- L’accès à un compte Utilisateur permettant de consulter ses informations personnelles
- L’accès à l’historique de suivi de dossiers de prestations activités sociales
- La consultation de sa consommation de subvention
- La gestion des prestations d’œuvres sociales
- L’accès aux offres promotionnelles
- La gestion administrative : création et gestion de la base de données, réalisation d’états statistiques ou de listes d’ouvrants droit ou d’ayants droit, envoi de courriers
- L’envoi de sollicitations et messages à la condition que l’Utilisateur coche la case exprimant son acceptation, prévue à cet effet, lors de son inscription aux Services

The processing of data is based either on your consent, which you express (by filling in the collection form, by writing to us directly, by accepting canvassing operations), or on the contract or on a legal obligation, or on the basis of the legitimate interest of the Organization to organize the management of its missions.

b) Processed data

When collecting data, the User will be informed whether certain data must be filled in compulsorily or whether they are optional. The data identified by an asterisk within the registration form are mandatory. Otherwise, access to and use of the Services by the User will be impossible.


In addition, VAZIVA may collect personal data for other purposes, taking care to obtain the prior consent of the persons concerned.

In particular, VAZIVA may be required to collect the following data:

- Identity: title, surname, first names, address, telephone number (landline or mobile), email address, date of birth, email address, family composition

- Postal contact information: address, additional address, zip code, city

- Contact data: messages sent to the site via the contact forms ("Ideas or suggestions", correspondence that might eventually be sent to us.

- Additional information: any information useful for the execution of a service

- Attendance statistics: IP address, cookies, for example, the pages consulted by the user, the date and time of the consultation (see details regarding cookies below).

The mandatory or optional nature of the data that Data Subjects may be asked to provide will be indicated on the collection forms by an asterisk. Failure to respond will result in the person not being able to benefit from the services. In any event, VAZIVA undertakes to process all data collected in a manner that complies with the regulations in force and in particular the "Informatique et Libertés" of January 6, 1978 as amended and Regulation No. 2016/679.

c) Recipients of the data collected

Personal data collected on this site are exclusively reserved for VAZIVA.

In the event that VAZIVA entrusts data processing activities to subcontractors, the latter will be chosen, in particular, for the sufficient guarantees regarding the implementation of appropriate technical and organizational measures, especially in terms of reliability and security measures.

The data may, with the express prior consent of the User, be transmitted to VAZIVA's partners. This consent may be withdrawn at any time by the User.


d) Data transferred to public authorities and/or agencies

In accordance with current regulations, data may be transferred to the competent authorities upon request and in particular to public bodies, exclusively to meet legal obligations, court officers, judicial officers and bodies responsible for carrying out debt collection.

e) Data transferred abroad

No transfers are made outside the European Union. However, VAZIVA reserves the right to transfer your personal data in order to comply with its legal obligations, and in particular if it is forced to do so by judicial requisition.

VAZIVA then contractually establishes compliance with the provisions on data protection and information security with the relevant recipients and takes all necessary measures to ensure strict compliance with the guarantees by third parties.

f) Retention periods

VAZIVA will keep your Personal Data in a secure environment for as long as necessary to fulfill the purposes for which it was collected or for the minimum retention period required by applicable law, particularly in civil and commercial matters. Some personal data may be kept by VAZIVA for longer periods exclusively for archival purposes, in the public interest, for scientific or historical research purposes or for statistical purposes.

For the purposes of implementing its accounting and tax obligations, the Personal Data of the Beneficiaries used in particular in the context of invoicing will be kept for a period of TEN (10) years from the due date of the services. The Beneficiaries' Personal Data will be kept for the duration of the Services concerning them as well as for an additional period of THREE (3) years corresponding to the period of limitation in fiscal/social matters, in the case of services provided within the framework of social works. These periods are extended by the legal periods of limitation in the event of litigation or dispute. Personal data collected in the context of canvassing operations will be kept for a period of three (3) years from the last contact from you. As for the Newsletter, the data will be kept until you unsubscribe. The data collected via the collection forms will be kept for one (1) year from the receipt of the request. The retention period of a classified ad, the results of a survey or the results of a contest cannot exceed one year. The retention period for photos sent by recipients cannot exceed 5 years.


VAZIVA does not collect or retain personal data from minors under the age of 15 without obtaining verifiable parental consent, with the understanding that holders of parental authority may request to receive information about their child and request deletion.


The User is informed that, during his connections to the Site or the Applications and during the use of the Services, cookies or other technologies are used, subject to the choice expressed by the User; this choice can be modified at any time.

A Cookie allows its issuer, during its period of validity, to recognize the terminal concerned (computer, tablet, smartphone, etc.) each time this terminal accesses digital content containing Cookies from the same issuer. A cookie records information relating to your computer's navigation on our site (the pages you have consulted, the date and time of the consultation, etc...) that we can read during your subsequent visits.

Cookies are used to facilitate the use of our website.

These cookies facilitate navigation and improve the usability of the website. The User can oppose the recording of cookies by configuring the settings of his browser, as indicated below. Access to certain services and sections of the site may, in this case, be altered or even impossible. Several types of cookies are likely to be used by the site:

Browsing cookies on the Site and Applications:

Browsing Cookies allow us to improve the performance of the Services in order to provide the User with a better use of the Site and Applications. These Cookies do not require the User's prior information and consent to be deposited on the User's terminal. More specifically, these Browsing Cookies allow in particular:


To adapt the presentation of the Site and the Applications to the display preferences of the terminal (language used, display resolution, operating system used, etc...) during Users' visits to the Site and the Applications, depending on the display or reading hardware and software that the terminal has;

To allow access to a reserved area subject to login and password; To store information relating to the form that the User has filled out on the Site and Applications or to information that the User has chosen on the Site or Application ; To provide the User with access to his/her account including, but not limited to, shopping cart, payment, order history, or any other customer area through his/her credentials; To implement security measures, such as when the User is asked to log in to a content or Service again after a certain amount of time has passed. Rejecting cookies

The User may configure his or her browser software so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or according to their sender. The User may also configure his or her browser software so that acceptance or rejection of Cookies is offered to him or her on an ad hoc basis, before a Cookie is likely to be stored in his or her terminal.


For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow the User to know how to modify his/her wishes regarding Cookies:

For Internet Explorer™

For Safari™

For Chrome™

For Firefox™

For Opera™

Where applicable, the user is informed that access to certain services and sections of the site may, in this case, be altered or even impossible.

At any time, the User may make the choice to express and modify his or her wishes regarding Cookies.

The length of time that cookies are kept varies depending on the type of cookie. We mostly use cookies that self-destruct after the end of the connection. In this case, these are so-called session or navigation cookies.


In accordance with Regulation (EU) 2016/679 on the protection of personal data, the User has the following rights over his or her data: right of access, right of rectification, right to erasure (right to be forgotten), right of opposition, right to limit processing, right to portability. The User may also have additional national rights (e.g., to define directives regarding the retention, deletion and communication of your personal data after your death).

For reasons relating to the right to access, rectification, erasure and communication of your personal data, the User has the right to access, rectification, erasure and communication of your personal data.

For reasons relating to his or her particular situation, the User may object to the processing of data concerning him or her. To exercise these rights, the User may request the modification of such data with the form located in the "support" section or by email to dpo (at)

Subject to a breach of the provisions below, the User has the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL) or with the Data Protection Supervisory Authority of his place of residence.


Given the evolution of technologies, the costs of implementation, the nature of the data to be protected as well as the risks for the rights and freedoms of individuals, VAZIVA implements all appropriate technical and organizational measures in order to guarantee the confidentiality of the personal data collected and processed and a level of security appropriate to the risk.


If VAZIVA modifies this Policy, or if legal or regulatory texts require it, it will be published on our sites and will be effective upon publication. Therefore, we invite you to refer to it each time you visit in order to be aware of its latest version that is permanently available on our websites. For any information on the protection of personal data, the User may also consult the website of the Commission Nationale de l'Informatique et des Libertés (CNIL) or of the Data Protection Supervisory Authority of his place of residence.

Posted on 09/08/2022